Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 3 business days (excluding weekends and public holidays).

Orders placed after business hours, on weekends, or on public holidays will begin processing on the next business day.

Once your order has been processed and dispatched, you will receive a shipping confirmation (where applicable).

Shipping & Delivery Time

Delivery timelines are dependent on the courier partner selected at checkout and your delivery location.

Please note:

Delivery times may vary based on location.
Courier delays are outside of our direct control once the package has been dispatched.
We are not responsible for delays caused by courier service disruptions, weather conditions, or other unforeseen circumstances.

International Orders

We proudly ship worldwide.

Required Contact Information

To ensure successful delivery, all international orders (orders shipped outside the United States) must include a valid email address and phone number. Many international shipping carriers and customs authorities require this information for shipment tracking, customs clearance, delivery notifications, and to contact the recipient if additional information is needed.

Orders placed without a valid email address or phone number may experience processing delays until the required information is provided.

Customs Duties & Taxes

International shipments may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These charges are not included in the product price or shipping cost and are the sole responsibility of the customer.

If customs duties or taxes are not paid and an order is refused or returned, any return shipping costs, customs charges, or carrier fees incurred will be deducted from any eligible refund. Shipping charges are non-refundable.